Frequently Asked Questions

Yes we can deliver to just about anywhere

Shipping is calculated at Checkout. 

The icon depicted on each product page represents the cost of delivery. By clicking on the icon you are taken to the ‘delivery charges’ table (see below). ‘Small’, ‘Standard’, or ‘Large’ refers to the size and weight of the item and determines how much the delivery costs.

If you are purchasing multiple items you will only be charged one delivery fee.

Price Guide 

Instore Pickup*:      FREE
Small Item:            $10
Medium Item:        $20
Large Item:            $40
Oversize Item:       $80

International:         Please Contact us for a quote.

* Collect your Paulas purchase and SAVE on the delivery charge. Collections: Monday to Friday between 9:30am-4:00pm and Saturday 9:00am-10:00am - at our Lower Hutt, Porirua or Kapiti Store.

Please advise us by email sales@paulas.co.nz or by telephone on 04 298 5990 which day and time you are collecting, so that your order is ready when you arrive. Thank you.

Note: If your delivery address is in a rural or remote area, additional charges may be required. If this is the case we will contact you. If you would like to confirm the rural delivery price of your items prior to purchasing, please send an email to sales@paulas.co.nz.

It depends on what you’ve ordered, as some items will need to be ordered from our Supplier.  We will let you know when you place your order.

We accept 

• Cash
• Bank Deposit
• Poli Internet Banking
• Eftpos
• Visa
• Mastercard
• AfterPay
• Applypay
• Google Pay  
• Humm
• Zip
• Sorry we do not accept Amex.

Yes we offer a range of finance options - Q Card, Gem Visa, AfterPay, PartPay.  Ask any of our friendly staff when you are next instore or online.

Our Refund, Faulty or Damaged Goods and Returns Policy - can be found here.

We have two stores:

• Paulas Home & Living - 25 Epiha St, Paraparaumu 
• Bedsrus in Lower Hutt  - Harvey Norman Building
• Bedsrus in Porirua -  2-10 Semple Street, Porirua

You will find our hours in the Contact Us page

We have our very own Design Service, because a little professional advice can make a big difference, which is why we’ve created Paula’s Design Service.

We bring you this service with a select group of independent designers who will spend up to an hour or two helping you bring your vision alive.

And best of all, when you next purchase from Paulas Home & Living (over specified amounts) – we’ll refund the total cost of your consultation. 

Design Service